Sanskar Mittal

Jun 2026 - Jul 2026

Short Project Description – Customer Relationship Management (CRM) System Customer Relationship Management (CRM) System is a full-stack web application developed using the MERN Stack to manage and streamline customer-related business operations. The system enables administrators and staff to manage customers, leads, contacts, sales activities, follow-ups, tasks, and communication records through a centralized platform. The application provides secure authentication, role-based access, RESTful APIs, and an interactive dashboard for monitoring customer relationships and business activities. Sanskar's Role During Internship Designing responsive CRM interfaces using React.js Developing reusable React components Creating customer and lead management modules Developing RESTful APIs using Node.js and Express.js Designing MongoDB collections and relationships Implementing authentication and authorization Developing CRUD operations Integrating frontend with backend APIs Implementing lead tracking and follow-up functionality Developing sales and task management features Testing APIs using Postman Debugging and optimizing the application Managing source code using Git/GitHub Deploying the application Suggested Project Modules for the Internship Report Phase 1: Requirement Analysis & System Design Phase 2: UI/UX Design and React Frontend Phase 3: MongoDB Database Design Phase 4: Node.js & Express.js Backend Development Phase 5: Authentication & Authorization Phase 6: Customer & Contact Management Phase 7: Lead & Sales Management Module Phase 8: Follow-up & Task Management Module Phase 9: Reports & Dashboard Module Phase 10: Testing, Debugging & Deployment